Introduction
Wetravelin.eu is committed to providing a reliable and user-friendly platform for booking travel accommodations in Europe. To ensure that our users clearly understand their rights and responsibilities when using our Services, we have developed these Terms of Service.
Purpose and Scope
Welcome to Wetravelin.eu, the leading travel booking platform that offers a seamless travel experience to customers visiting Europe. These Terms of Service outline the terms and conditions that apply to your use of our website, mobile application, and other related services (collectively, the “Services”). Using our Services, you agree to be bound by these terms and conditions.
Agreement to Terms
By using our Services, you agree to be legally bound by these Terms of Service, which form a legal agreement between you and Wetravelin.eu. Please do not use our Services if you disagree with these terms and conditions. We reserve the right to modify or update these terms and conditions without prior notice. Your continued use of our Services after any such changes constitutes acceptance of the revised terms and conditions.
If you are accessing and/or using our Services on behalf of a company or organization, you represent and warrant that you have the authority to act on their behalf and to accept these terms and conditions on their behalf. In such cases, “you” and “your” will refer to the company or organization.
User Obligations
At Wetravelin.eu, we believe that all users are responsible for maintaining a safe and respectful community when using our Services. We have established the following user obligations to ensure that our platform remains secure and enjoyable for all users.
Eligibility
To use our Services, you must be at least 18 years of age or have reached the age of majority in your jurisdiction. By using our Services, you represent and warrant that you meet these eligibility requirements.
User Conduct
You agree to use our Services for lawful purposes only and not to engage in any activity that may harm the Services or other users. You will not:
Use our Services for any illegal or unauthorized purpose;
Post or transmit any content that is unlawful, obscene, defamatory, or otherwise objectionable;
Engage in any activity that interferes with or disrupts our Services or servers;
Attempt to gain access to any account, computer system, or network connected to our Services without authorization;
Sell, transfer, or assign your account to any third party without our written consent;
Use any robot, spider, scraper, or other automated means to access our Services without our prior written permission.
Account Creation and Security
When you create an account with us, you agree to provide accurate and complete information about yourself as requested during registration. You are solely responsible for maintaining the confidentiality and security of your account and password. You agree to notify us immediately of any unauthorized use of your account or any other security breach.
User Data
By using our Services, you agree to our collection, use, and disclosure of your personal information as outlined in our Privacy Policy. You are responsible for ensuring that any data or information you provide to us is accurate, complete, and up-to-date. We reserve the right to suspend or terminate your account if we suspect any information you provided is inaccurate, fraudulent, or incomplete.
Services Provided
Wetravelin.eu offers a variety of services that enable users to book travel accommodations and plan their trips throughout Europe. By using our Services, you agree to comply with the following guidelines regarding the services we provide.
Description of Services
Wetravelin.eu offers a comprehensive travel booking platform allowing users to search and book various travel services, including flights, hotels, car rentals, and activities in different European destinations. Our Services provide access to a range of travel providers and vendors, enabling you to compare prices and availability and make reservations through our platform.
Modification or Discontinuation of Services
We reserve the right to modify, suspend, or discontinue our Services at any time and without prior notice. We may also add new features or functionality to our Services from time to time. You are responsible for reviewing these terms and conditions periodically to stay updated on any changes or updates to our Services. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of our Services.
Intellectual Property Rights
At Wetravelin.eu, we respect the intellectual property rights of others and expect our users to do the same. This section outlines the intellectual property rights that belong to us or third parties and the responsibilities of users when using content displayed on our platform.
Ownership of Content
All content on our Services, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of Wetravelin.eu or its content suppliers and is protected by international copyright laws. You may access and use the content only for personal, non-commercial purposes related to booking travel services through our platform.
Trademarks
The trademarks, logos, trade names, and service marks displayed on our Services are the registered and unregistered trademarks of Wetravelin.eu or its affiliates, partners, or third parties. You may not use any of these trademarks without our prior written consent.
Copyright Infringement
Wetravelin.eu respects the intellectual property rights of others and expects our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please notify us immediately by providing the following information:
A description of the copyrighted work that you claim has been infringed;
A description of where the allegedly infringing material is located on our Services;
Your contact information, including your name, address, telephone number, and email address;
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
A statement by you that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Limitation of Liability
While we strive to provide accurate and reliable information on our platform, Wetravelin.eu cannot guarantee that our Services will be free from errors or omissions. This section outlines the limitations of liability that apply to our Services and users’ responsibilities regarding using our platform.
Disclaimer of Warranties
Our Services are provided on an “as is” and “as available” basis. We do not warrant that our Services will be uninterrupted or error-free, nor do we warranty the accuracy, completeness, reliability, or suitability of any content, information, products, services, or graphics provided through our Services. Your use of our Services is at your own risk.
Indemnification
You agree to defend, indemnify, and hold harmless Wetravelin.eu and its officers, directors, employees, and agents from and against any claims, actions, demands, damages, liabilities, costs, or expenses, including but not limited to reasonable legal and accounting fees, arising out of or related to:
Your use of our Services;
Your violation of these terms and conditions;
Your violation of any applicable law, regulation, or third-party right;
Any content or information you submit, post or transmit through our Services.
Limitation of Liability
To the extent permitted by applicable law, under no circumstances shall Wetravelin.eu or its affiliates, partners, or licensors be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our Services, even if we have been advised of the possibility of such damages. In no event shall our total liability to you for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount you paid for accessing or using our Services.
Termination of Access
Wetravelin.eu reserves the right to terminate or suspend a user’s access to our platform for any reason and at any time. This section outlines the circumstances under which we may take such action and the responsibilities of users in the event their access to our platform is terminated.
Termination by User
You may terminate your account and discontinue using our Services at any time. To do so, please contact us at [insert contact information]. Terminating your account will not relieve you of any obligations or liabilities that may have arisen prior to termination.
Termination by Wetravelin.eu
We reserve the right to suspend or terminate your access to our Services at any time and without notice if:
You violate these terms and conditions;
We believe that your use of our Services poses a risk to the security, integrity, or functionality of our Services or other users;
We are required to do so by law, regulation, court order, or other legal processes.
In the event of termination, you must immediately cease all use of our Services, and we may immediately revoke any passwords or accounts issued to you.
Governing Law
These Terms of Service and any disputes arising out of or related to the use of our Services are governed by the laws of the country where the company is registered. This section outlines the governing law that applies to our platform and establishes the jurisdiction for any legal disputes that may arise between Wetravelin.eu and its users.
Applicable Law
These terms and conditions shall be governed by and construed in accordance with the laws of the European Union and Bulgaria, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these terms and conditions.
Jurisdiction
Any legal action or proceeding arising out of or related to these terms and conditions or your use of our Services shall be brought exclusively in the courts of the European Union and Bulgaria, and you submit to the exclusive jurisdiction of those courts. Suppose any provision of these terms and conditions is held invalid or unenforceable by a court of competent jurisdiction. In that case, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these terms and conditions shall remain in full force and effect.
Dispute Resolution
Informal Resolution
In the event of any dispute or claim arising out of or relating to these terms and conditions or your use of our Services, you agree to first try to resolve the dispute informally by contacting us at [insert contact information]. We will make reasonable efforts to resolve the dispute through good faith negotiations within 30 days.
Arbitration
If the dispute cannot be resolved informally, then you and Wetravelin.eu agree that any disputes, claims, or controversies arising out of or relating to these terms and conditions or your use of our Services shall be submitted to binding arbitration in accordance with the rules of the [insert arbitration association] then in effect. The arbitration shall be conducted in the European Union and Bulgaria, and the arbitrator’s decision shall be final and binding on all parties. You and Wetravelin.eu agree to bear equally the costs of arbitration, including the arbitrator’s fees.
Court Action
Any action to enforce an arbitration award or to seek a temporary restraining order or preliminary injunction to prevent irreparable harm pending the completion of arbitration shall be brought exclusively in the courts of the European Union and Bulgaria. Any action arising out of or relating to these terms and conditions or your use of our Services must be commenced within one year after the cause of action arises, or it shall be forever barred.
Amendments
Wetravelin.eu reserves the right to modify or update these Terms of Service at any time and without prior notice. This section outlines the process for amending these terms and conditions and the responsibilities of users in the event of any updates.
Changes to Terms
Wetravelin.eu reserves the right to modify or amend these terms and conditions at any time. Any changes will be effective immediately upon posting the updated terms and conditions on our Services. Your continued use of our Services following any such changes constitutes your acceptance of the updated terms and conditions.
Notice of Changes
We may notify you of any material changes to these terms and conditions by email, text message, or other reasonable means. It is your responsibility to keep your contact information up-to-date and to review these terms and conditions periodically for any updates or changes. If you do not agree to any updated terms and conditions, you must discontinue using our Services.
Force Majeure
Wetravelin.eu shall not be liable for any failure or delay in the performance of its obligations under these Terms of Service that is caused by events beyond our control. This section outlines the Force Majeure clause that applies to our platform and establishes the procedures for dealing with such events.
Event of Force Majeure
Wetravelin.eu and its affiliates shall not be liable for any delay or failure to perform its obligations under these terms and conditions if such delay or failure is caused by an event of force majeure. An event of force majeure includes, but is not limited to, acts of God, war, riot, terrorism, civil unrest, labor strikes, natural disasters, or other unforeseeable and unavoidable events beyond our reasonable control.
Effects of Force Majeure
In the event of a force majeure, Wetravelin.eu and its affiliates shall use reasonable efforts to resume performance as soon as practicable after the event ceases. If the event of force majeure continues for a period of 30 days or more, either party may terminate these terms and conditions upon written notice to the other party without liability.
Privacy Policy
At Wetravelin.eu, we understand the importance of protecting our users’ privacy and personal information. This section outlines our privacy policy and the procedures we follow for collecting, using, and safeguarding your personal data.
Collection of Personal Information
Wetravelin.eu collects personal information from you when you use our Services, including but not limited to your name, email address, phone number, booking and payment information. We may also collect non-personal information such as your IP address, browser type, and operating system.
Use and Disclosure of Personal Information
We use your personal information to provide and improve our Services, to communicate with you about your bookings, and to personalize your experience. We may also use your personal information for marketing purposes or to send you promotional communications.
We may disclose your personal information to third-party service providers who assist us in providing our Services, such as processing payments or providing customer support. We may also disclose your personal information to comply with legal obligations or protect our rights and interests.
Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as required by law, or as necessary to protect our rights and interests. When we no longer need your personal information, we will securely delete or destroy it.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
User-Generated Content
This section outlines our policy regarding user-generated content and the responsibilities of users when submitting, sharing, or accessing such content through our Services.
Responsibility for User-Generated Content
Wetravelin.eu may allow you to post or submit user-generated content through our Services, including but not limited to reviews, comments, photos, and videos. You are solely responsible for any user-generated content that you post or submit through our Services. You represent and warrant that you have all necessary rights and permissions to post or submit such content and that your content does not infringe on the intellectual property or other rights of any third party.
Licenses and Permissions
By posting or submitting user-generated content through our Services, you grant Wetravelin.eu a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, perform, and display such content in any media or format now known or later developed. You also grant other users of our Services the right to access, view, and use your user-generated content in accordance with these terms and conditions.
You understand and agree that Wetravelin.eu may remove or disable any user-generated content at any time for any reason or no reason, including but not limited to content that violates these terms and conditions or applicable law. You acknowledge and agree that Wetravelin.eu has no obligation to monitor or review user-generated content, but we reserve the right to do so in our sole discretion.
Third-Party Content and Links
This section outlines our policy regarding third-party content and links and the responsibilities of users when accessing such content through our platform.
Third-Party Content
Our Services may include content provided by third parties, including but not limited to travel providers, advertisers, and sponsors. We do not control, endorse, or assume any responsibility for such third-party content, and we make no representations or warranties about its accuracy, completeness, or legality. Your use of third-party content is at your own risk.
Third-Party Links
Our Services may contain links to third-party websites or resources that are not owned or controlled by Wetravelin.eu. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites or resources. You acknowledge and agree that Wetravelin.eu shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party website or resource.
We encourage you to be aware when you leave our Services and to read the terms and conditions and privacy policies of any third-party websites or resources that you visit.
Accessibility
We are committed to making our platform accessible to all users, regardless of physical or cognitive ability. This section outlines our accessibility policy and the measures we have taken to ensure that everyone can use our Services.
Accessibility Standards
Wetravelin.eu is committed to ensuring that our Services are accessible to all users, including those with disabilities. We strive to meet or exceed the accessibility standards set forth by the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Assistance for Users with Disabilities
If you have a disability and require assistance accessing our Services, please contact us at [insert contact information]. We will make reasonable efforts to accommodate your needs, such as providing alternative formats for content or providing additional assistance navigating our Services.
We welcome feedback from users regarding the accessibility of our Services. If you encounter any accessibility barriers or have suggestions to improve accessibility, please let us know by contacting us at [insert contact information].
No Liability for Third-Party Services
Here you can read our policy regarding liability for such third-party services, which establishes the responsibilities of users when accessing or using these services through our platform.
No Endorsement or Recommendation
Wetravelin.eu may provide information about third-party services, including but not limited to travel providers, hotels, and restaurants. We do not endorse or recommend any particular third-party services, and we make no representations or warranties about their quality, safety, or suitability. Your use of third-party services is at your own risk.
No Responsibility for Performance or Availability
Wetravelin.eu is not responsible for the performance or availability of any third-party services, and we shall not be liable for any damages or losses arising out of or in connection with your use of such services. You acknowledge and agree that you are solely responsible for evaluating the quality, safety, and suitability of any third-party services before using them.
Any complaints or claims regarding third-party services must be directed to the applicable service provider. We encourage you to review the terms and conditions and privacy policies of any third-party services that you use or access through our Services.
Use of Third-Party Services at Own Risk
This section outlines our policy regarding the use of third-party services and establishes the responsibilities of users when accessing or using these services through our platform.
Assumption of Risk
Your use of any third-party services, including but not limited to travel providers, hotels, and restaurants, is at your own risk. You acknowledge and agree that Wetravelin.eu shall not be liable for any damages or losses arising out of or in connection with your use of such services, including but not limited to personal injury, property damage, or financial losses.
Disclaimer of Warranties
Wetravelin.eu does not warrant or guarantee the quality, safety, or suitability of any third-party services, and we make no representations or warranties about their performance, availability, or reliability. We disclaim all warranties, express or implied, regarding any third-party services, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
You understand and agree that any disputes or claims regarding third-party services must be directed to the applicable service provider. We encourage you to review the terms and conditions and privacy policies of any third-party services that you use or access through our Services.
No Agency Relationship with Third-Party Service Providers
It is important to note that the use of third-party services through Wetravelin.eu does not create an agency relationship between us and the service provider.
No Partnership, Joint Venture or Employment Relationship
Wetravelin.eu is not an agent of any third-party service provider, including but not limited to travel providers, hotels, and restaurants. No partnership, joint venture, or employment relationship exists between Wetravelin.eu and any third-party service provider.
No Authority to Bind Wetravelin.eu
Wetravelin.eu does not have the authority to bind any third-party service provider or to act as their agent. We do not guarantee or warrant the actions or omissions of any third-party service provider or their compliance with applicable laws or regulations. Any disputes or claims regarding third-party services must be directed to the applicable service provider.
Dispute Resolution with Third-Party Service Providers
In the event of any disputes or claims arising out of or related to your use of third-party services through Wetravelin.eu, the dispute resolution process outlined in this section shall apply.
Agreement to Arbitrate
In the event of any dispute or claim arising between a user and a third-party service provider regarding their services, the user agrees to first attempt to resolve the matter informally by contacting the third-party service provider directly.
If the matter cannot be resolved informally, the user and the third-party service provider agree to submit to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in the state where the third-party service provider is located.
By agreeing to these terms, the user acknowledges that they are waiving their right to a trial by jury or to participate in a class action lawsuit. The user also agrees that any arbitration award may be enforced in any court of competent jurisdiction.
Exclusions from Agreement to Arbitrate
The agreement to arbitrate does not apply to any claims or disputes involving intellectual property rights, such as trademarks or copyrights. Additionally, the agreement to arbitrate does not apply to any claims or disputes where the user seeks injunctive relief or other equitable relief for the alleged unlawful use of their intellectual property. In those cases, the user may bring an action in a court of law to seek such relief.
No Refund or Compensation for Third-Party Services
This section explains that Wetravelin.eu is not responsible for providing refunds or compensation related to third-party services, and users should refer to the refund policies of the respective third-party service providers before making any bookings or purchases through our platform.
No Guarantee of Satisfaction
While Wetravelin.eu aims to provide users with high-quality travel services, it does not guarantee satisfaction with any third-party services. The user agrees that they are solely responsible for evaluating and determining the suitability of any third-party services for their needs.
No Liability for Refunds or Compensation
Wetravelin.eu is not liable for any refunds or compensation regarding third-party services. If the user experiences any issues with a third-party service, it is their responsibility to address the issue directly with the service provider.
Any disputes regarding refunds or compensation for third-party services should be directed to the applicable service provider, as Wetravelin.eu does not act as an agent for these providers nor guarantee their actions or omissions.
Export Controls
Users agree not to export or re-export any of Wetravelin.eu’s services or technology to any country subject to a United States government embargo or sanction, or to any person or entity listed on the United States Treasury Department’s list of Specially Designated Nationals and Blocked Persons or the United States Commerce Department’s Denied Persons List or Entity List. Violation of this provision may result in serious legal consequences, including fines and imprisonment.
Compliance with Applicable Laws
At Wetravelin.eu, we take compliance with applicable laws seriously. We expect our users to do the same.
Compliance with Local Laws
When using Wetravelin.eu’s services, users must comply with all applicable local, state, federal, and international laws, rules, and regulations. This includes but is not limited to laws related to data privacy, intellectual property, and online conduct. Failure to comply with these laws may result in legal consequences.
Export Controls
The user agrees to comply with all applicable export control laws and regulations, including those of the European Union and the United States. The user acknowledges that the services provided by Wetravelin.eu may be subject to export controls and agrees not to export or re-export the services without obtaining the necessary licenses and authorizations from the relevant authorities. Violation of this provision may result in serious legal consequences, including fines and imprisonment.
General Provisions
These terms and conditions constitute the entire agreement between Wetravelin.eu and the user with respect to their use of the services, and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the user and Wetravelin.eu.
If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The failure by Wetravelin.eu to enforce any right or provision in these terms and conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Wetravelin.eu in writing.
The user may not assign these terms and conditions or any rights or obligations hereunder, whether by operation of law or otherwise, without the prior written consent of Wetravelin.eu. Wetravelin.eu may assign these terms and conditions or any rights or obligations hereunder, without notice or consent, including but not limited to in connection with a merger, acquisition, or sale of assets.
The headings in these terms and conditions are for convenience only and have no legal or contractual effect. These terms and conditions were originally written in English. If any translated version conflicts with the English version, the English version shall prevail.
Entire Agreement
These terms and conditions constitute the entire agreement between Wetravelin.eu and the user with respect to their use of the services, and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the user and Wetravelin.eu.
Severability and Waiver
If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The failure by Wetravelin.eu to enforce any right or provision in these terms and conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Wetravelin.eu in writing.
Assignment
The user may not assign these terms and conditions or any rights or obligations hereunder, whether by operation of law or otherwise, without the prior written consent of Wetravelin.eu. Wetravelin.eu may assign these terms and conditions or any rights or obligations hereunder, without notice or consent, including but not limited to in connection with a merger, acquisition, or sale of assets.
Headings
The headings in these terms and conditions are for convenience only and have no legal or contractual effect.
Language
These terms and conditions were originally written in English. If any translated version conflicts with the English version, the English version shall prevail.
Questions or Concerns
If you have any questions or concerns about these terms of service, don’t hesitate to contact us at [insert contact information]. We are committed to providing our users with excellent customer service and will make every effort to respond to inquiries promptly.
Thank you for taking the time to review these terms of service. You agree to be bound by these terms and conditions by using Wetravelin.eu’s services. If you disagree with these terms, please do not use the services.
